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Delivery Information

DELIVERY TERMS AND CONDITIONS

All of our products are delivered by road freight (curtain side lorry) and set off at the most accessible location by Tailgate and Pallet truck.

Please ensure your delivery location has;-

  • Level area with no sharp inclines/declines.
  • No Grass or Gravelled areas as pallets cannot be moved.
  • Open access for Curtain sided lorries.

Our pallets are delivered by rigid lorries that must have open access and a level area. Customers are purchasing the goods in the knowledge that all pallets will be set off at the most accessible location to the driver. Rejection of pallet at time of delivery must be settled between customer & haulier.

We always endeavor to take into consideration everyones delivery needs.

Always leave a clear address and contact telephone number so we can book our delivery. Our items will be despatched same day for orders placed before midday Monday to Friday.

RAILWAY SLEEPERS

Railway Sleepers are deemed as double pallet products and cannot be set off using tailgate and pallet truck. When ordering Railway Sleepers please do so in the knowledge that you must provide a suitable mechanical means to safely remove all goods from the lorry. Delivery is a kerb side stop and it will be the customers responsibility for the safe removal.

Always allow 3 working days for delivery of goods Northern Ireland & ROI.

Mainland UL 5 working days.